Shopping Bag

0

An empty bag is a lonely bag!

SHOP
Close

United Kingdom

Royal Mail

Royal Mail Return - Free

If you decide to change your mind for any reason about your purchase, you can return the item within 14 days of receiving it. All you have to do is click on the Return Items link here or below. While we are more than happy to return your item and refund the purchase price, we unfortunately do not accept exchanges of items. Any other item desired on our site will have to be purchased as a separate order from the items being returned. 


Please note returns are only accepted when the appropriate return form is used, otherwise the parcels will not register as returned to our system and unfortunately no refund can be issued in such instances, any parcels returned to the return address on the received label will not be processed and the return will be forfeited. 


Once you fill in and submit the form, we will issue a return label to you within 3 days. Please appropriately package your items individually, print and affix the return label to your package and return it to us by post, you must return the item to us at the designated return point with the return label affixed within 7 days of receiving the return information otherwise the return will be void. Seeing as any order can contain a single or several items, the first 5 items being returned per order is chargeable at GBP 1.99. For every additional item being returned in that order, an additional charge of GBP 1.99 will apply.


Once you initiate a return, it can take around 2 weeks for us to receive the package, inspect the goods and their condition, and if found satisfactory and eligible for return, issue reimbursement of the purchase price to you. It is exceptionally important to only return items in their original packaging with original labels and tags, entirely unused and in the exact same condition as they were initially received by you. Any deviation from these requirements will unfortunately result in you forfeiting the goods and not receiving a refund.


Should you have any further queries, please feel free to contact us on returns@justprettychic.com and we will do our best to address any reasonable concern you may have.

Collect+ Return - £4.2 per Item

If you decide to change your mind for any reason about your purchase, you can return the item within 14 days of receiving it. All you have to do is click on the Return Items link here or below. While we are more than happy to return your item and refund the purchase price, we unfortunately do not accept exchanges of items. Any other item desired on our site will have to be purchased as a separate order from the items being returned. 


Once you fill in and submit the form, we will issue a return label to you within 3 days. Please appropriately package your items individually, print and affix the return label to your package and return it to any 10,000+ Collect+ return point, you must return the item to us at any collect+ designated return point with the return label affixed within 7 days of receiving the return information otherwise the return will be void. Seeing as any order can contain a single or several items, every item will be chargeable at GBP 4.2.


Once you initiate a return, it can take around 2 weeks for us to receive the package, inspect the goods and their condition, and if found satisfactory and eligible for return, issue reimbursement of the purchase price to you. It is exceptionally important to only return items in their original packaging with original labels and tags, entirely unused and in the exact same condition as they were initially received by you. Any deviation from these requirements will unfortunately result in you forfeiting the goods and not receiving a refund.


Should you have any further queries, please feel free to contact us on returns@justprettychic.com and we will do our best to address any reasonable concern you may have.