JUSTPRETTYCHIC
Returns
Simple guidance for returning an item and understanding what happens next.
Returns
You can request a return within 14 days of delivery.
Items should be unused, unwashed, in their original packaging and with tags attached where applicable. This does not affect your rights if an item is faulty, damaged or incorrect.
Returns of up to two items from one order are charged at £2.99. Each additional returned item is charged at £2.99.
We do not offer exchanges. You can return an eligible item and place a separate order for another item.
Before sending a return, email customercare@justprettychic.com for the current instructions. The returns address is Ecommerce Online LTD, 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.
Approved refunds are issued to the original payment method.
